TERM & CONDITION

By shopping with us, you agree to our simple and transparent Terms & Conditions.

Welcome to ELUVRO. By using our website, you agree to the following Terms & Conditions. Please read them carefully before making a purchase.

1. Use of Website

  • By accessing or using this website, you agree to comply with these Terms & Conditions.

  • You must be at least 18 years old or have parental/guardian permission to shop with us.

4. Shipping & Delivery

  • Delivery times are estimates and may vary based on location and product availability.

  • We are not responsible for delays caused by courier services, customs, or unforeseen circumstances.

3. Payments

  • Payments must be made through our secure payment gateways.

  • We do not store your credit/debit card details.

  • All transactions are processed in PKR.

2. Products & Orders

  • All products are subject to availability.

  • We reserve the right to refuse or cancel any order if fraud or misuse is suspected.

  • Prices and product descriptions are kept accurate, but errors may occur. In such cases, we will inform you and give you the option to confirm or cancel your order.

5. Returns & Refunds

  • Returns are accepted within [X days] of delivery, subject to our Return Policy.

  • Refunds are issued only for eligible items and may take [X working days] to process.

  • Certain products (e.g., personal care, perishables) may not be returnable.

6. User Accounts

  • You are responsible for maintaining the confidentiality of your account and password.

  • Any unauthorized use of your account should be reported to us immediately.

7. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

  • Our liability is limited to the value of the order placed.

8. Changes to Terms

  • We may update these Terms & Conditions at any time.

  • Continued use of our website means you accept the updated terms.